1. Introduction

Welcome to Sparsh Ai’s Terms and Conditions webpage. These terms and conditions govern your use of our website and the purchase of our services and products. By accessing our website and making a purchase, you agree to comply with and be bound by these terms. Please read them carefully.

2. Definitions

• “Company,” “We,” “Us,” or “Our” refers to Sparsh Ai.
• “Customer,” “User,” or “You” refers to anyone using our website or purchasing our products and services.
• “Products” refers to physical goods available for purchase on our website.
• “Services” refers to digital services, including art classes and downloadable content, available on our website.
• “Website” refers to www.sparshai.com.

3. Acceptance of Terms

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.

4. Registration

In order to make a purchase or access certain services on our website, you may be required to register an account. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to accept responsibility for all activities that occur under your account.

5. Products and Services

5.1 Product Descriptions

We strive to provide accurate descriptions and images of our products; however, we do not warrant that the product descriptions or other content on our website are error-free or complete.

5.2 Pricing

All prices for products and services are listed in ₹ Rupees and are subject to change without notice. We reserve the right to modify or discontinue any product or service without prior notice.

5.3 Payment

Payment for products and services is due at the time of purchase. We accept various payment methods, including UPI/credit/debit cards and digital wallets. By providing your payment information, you represent and warrant that you have the legal right to use the payment method.

5.4 Shipping and Delivery

For physical products, we will make reasonable efforts to ship them to you in a timely manner. Shipping times may vary based on your location. We are not responsible for any delays or damage that may occur during shipping.

5.5 Refund Policy

We offer a refund policy for our products and services. Please refer to our “Refund Policy” page on our website for detailed information about our refund process and eligibility criteria.

6. Intellectual Property

6.1 Content Ownership

All content on our website, including but not limited to text, images, videos, and artwork, is the property of Sparsh Ai or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without our explicit written permission.

6.2 User-Generated Content

By submitting any user-generated content, including reviews, comments, or artwork, to our website, you grant Sparsh Ai a non-exclusive, royalty-free, worldwide license to use, display, and modify that content for promotional and marketing purposes.

7. Privacy Policy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Limitation of Liability

Sparsh Ai and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products and services.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the state of Telangana-Hyderabad, without regard to its conflict of law principles.

10. Changes to Terms

We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to regularly review these terms for updates.

11. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

SparshAi Email: sanghamitraswain101@gmail.com.

12. Conclusion

Thank you for taking the time to read and understand our Terms and Conditions. By using our website and purchasing our products and services, you agree to abide by these terms and conditions. We appreciate your business and look forward to serving you.